Last Updated: 09/02/2026
Welcome to Summit One Properties. We are committed to protecting your personal data and being transparent about how we collect and use it. This policy explains how we handle your information when you visit our website: https://summitoneproperties.co.uk/.
1. Who We Are
Summit One Properties is the “Data Controller” for the information collected on this website.[1]
- Business Name: Summit One Properties
- Address: Unit 4, Hayfield Lane Business Park, DN9 3FL
- Email: info@summitoneproperties.co.uk
2. Information We Collect
We collect information about you in two ways:
A. Information you provide voluntarily:
- Contact Forms: When you enquire about a property, we collect your name, email, phone number, and details of your property requirements.
- Direct Communication: If you email or call us, we keep a record of that correspondence.[2]
B. Information collected automatically (Cookies & Tracking):
- Google Analytics 4 (GA4): We use GA4 to understand how visitors use our site (e.g., which pages are popular).[3] This data is anonymised and does not identify you personally.[3][4]
- Meta Pixel (formerly Facebook Pixel): We use this to measure the effectiveness of our advertising and to show you relevant property listings on Facebook and Instagram based on your interests.
3. Lawful Basis for Processing
Under the UK GDPR, we rely on the following legal bases:
- Consent: For the use of non-essential cookies (like Meta Pixel and Analytics). You provide this via our cookie banner.
- Contract: To take steps at your request before entering into a contract (e.g., arranging a property viewing).
- Legitimate Interests: To improve our services and respond to your enquiries.
- Legal Obligation: To comply with Anti-Money Laundering (AML) regulations if you proceed with a property transaction.[5]
4. Third-Party Data Sharing
We do not sell your data.[2][5] However, we share data with trusted service providers to run our business:
- Meta (Facebook): To provide targeted advertising and analytics.
- Google: To provide website traffic analytics.[3][4]
- Property Portals: If you enquire via Rightmove or Zoopla, your data is shared with us via those platforms.
5. International Data Transfers
Some of our service providers (like Meta and Google) are based in the USA. We ensure they provide a similar level of protection as required under UK law through standard contractual clauses or recognized data privacy frameworks.
6. Data Retention
We only keep your data for as long as necessary:
- Enquiries: Up to 2 years if no transaction occurs.
- Property Transactions: Up to 7 years to comply with UK legal and tax requirements.
7. Your Rights
Under UK law, you have the right to:
- Access: Request a copy of the data we hold about you.[5]
- Rectification: Ask us to correct inaccurate information.
- Erasure: Ask us to delete your data (“the right to be forgotten”).
- Withdraw Consent: You can change your cookie preferences at any time by clicking the [Cookie Settings] link in our footer.
8. How to Complain
If you have concerns about how we use your data, please contact us at info@summitoneproperties.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
